Housecall Pro and ServiceTitan import templates are ready. See import help
Built for home service contractors

Stop losing memberships to missed follow-ups.

Renewal Desk turns your ServiceTitan, Housecall Pro, CSV, and XLSX exports into a shared team workspace so every renewal, unsold estimate, and referral gets followed up.

Built for HVAC, plumbing, electrical, and CSR follow-up teams.
Renewal Desk - Workspace: AirFlow HVAC
184Active renewals
At riskValue surfaced
37%First-touch wins
Priority queue
Henderson, R. - Silver PlanExpires in 3 days - no contact in 18 days
Risk 94
Kim, L. - Gold Plan + unsold estimateOpen estimate value - assigned to inside sales
Risk 72
Torres, M. - Bronze PlanText sent yesterday - follow-up due today
Risk 31
The problem

Follow-up revenue gets lost when the process lives in spreadsheets.

Without one shared system, renewals expire quietly, estimates go cold, and managers cannot see what is actually converting.

Exports pile up

Membership and inside-sales reports get downloaded, edited, and forgotten before the next branch meeting.

Touches are unclear

Teams cannot quickly tell who called, who texted, who left a voicemail, or which touch converted.

Outcomes stay fuzzy

Renewals, sales, declines, reviews, referrals, and payouts need to roll up by rep, import, and workspace.

How it works

No complex setup. No new field software.

Start with the report your office already exports, then move the team through one active queue.

1

Upload the report

Choose membership or inside sales, review the mapping, and commit clean rows.

2

Work the queue

Call, text, leave voicemail, request referrals, and keep every touch timestamped.

3

Close the outcome

Track renewed, sold, declined, review, referral, payout, and rep performance.

Platform

One workspace for retention, inside sales, and referrals.

CSV/XLSX imports

Bring in ServiceTitan, Housecall Pro, and spreadsheet exports without API setup on day one.

Shared team workspace

Owner, manager, CSR, dispatcher, and sales rep logins work the same company book.

Risk-based queues

Filter by upload date, expiration date, follow-up date, risk, value, status, campaign, and owner.

Touch history

Track calls, texts, email, voicemail, direct mail, campaigns, referrals, reviews, and close notes.

Manager dashboard

See conversion, recovered value, rep activity, first-touch wins, referrals, and payout context.

Secure sign-in

Hosted on SOC 2 Type 2 and ISO 27001 certified infrastructure. TLS encrypted sessions protect your workspace.

Results

Make the follow-up motion measurable.

Use Renewal Desk to see which lists, statuses, reps, and touches turn active follow-up into closed outcomes.

37%

First-touch close visibility

At-risk

Value surfaced in queue

<10min

Typical export-to-queue setup

Works with the reports your team can export today.

ServiceTitan exports Housecall Pro exports CSV reports XLSX workbooks
Pricing

Start with one location. Scale when the team is ready.

Review the current self-serve plans, annual options, and team-size details on the pricing page.

TLS encrypted sessions Hosted on SOC 2 Type 2 and ISO 27001 certified infrastructure Customer lists are not sold Export your workspace data
Get started

Get the first workspace live.

Create a workspace, upload a report, invite the team, and start closing renewals and unsold estimates from one queue.